A lot of our clients ask us to recommend how to get the most benefit from their technology. Even though that normally refers to non-Innovative Concepts services, we want to give our new users a good starting point: Elevate on your computer Install Watch a video and install Elevate on your Mac or PC Settings […]
Recommended: Initial Elevate Tasks Read More »
First, everyone here at Innovative Concepts wants to thank you for choosing us as your service provider. Once you approve the migration of your current phone system to Innovative Concepts, our staff will only need a few things from you. They are indicated below in purple. Here are the most common migrations steps: Create the
In order to send a fax, you must have previously installed the fax printer or you may sign in to our online WebFax . If you have already installed the fax printer, simply print to the printer named “Upload New Fax”. You will be given the opportunity to enter one or more fax numbers to send
You may install the fax printer driver on your work computer which will allow you to easily send a fax from any application. Just download the print driver and install it. When it asks for a phone number, enter the fax number you wish to send your faxes from and its PIN. If you forgot the PIN,
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This site contains general guidelines on how to use icVOIP and is most helpful if you are considering moving to this system or are new to it. If you already have icVOIP and are looking for a specific topic, search our icVOIP knowledgebase at http://help.icVOIP.info.
The 3 buttons to the left of the number keypad will put the caller on hold, transfer a call, and check your voicemail. The 3 buttons to the right of the number keypad will mute the caller. You can also answer a call directly to an installed headset or to the speakerphone or initiate a
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